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"Please know I really enjoyed Matt's customer service"

Kamps Propane
Last updated 4 years ago

  • on Kamps Propane Customer Review
  • I would like to take this opportunity to relay my thoughts on this wonderful man.  Commendation to Driver Matt Spoto.

    On February 26, 2013, at 09:00 a.m., Matt filled my propane tank.  As usual per all of your drivers, I am never disappointed with the service.  But, Matt, took the time to ease my conscience with respect to my animal shelter.  I had asked if there were any notations on my address that could possibly be unfavorable.  He said no.  In fact, he was aware that my ranch is a shelter for elder dogs.  He also, shared with me that the notes said to call first and that I housed many senior animals.  That was so comforting that Matt took the time to speak with  me.

    When you folks call before coming to the ranch, it makes our contact so easy.  It is this kind of coordination that spirited my need to drop Kamps Propane a thank you note.   Your company really work with our needs.  You then hire men like Matt who make the job seem effortless in his need to provide supreme customer service.  As a retired, Police Detective of 25 years of service, I must tell you, comments of pleasing remarks are few and far between and they should never fall short from reaching "the corner office".    As a matter of fact, I hope you forward this note to such persons.  

    Please know I really enjoyed Matt's customer service, I pray he is my permanent route driver and I thank you for keeping my home warm for these merry band of elder dogs. 

    Most Respectfully your faithful client,

    Mitch Prefach - President/Ceo - Precious Den's Animals Shelter, Inc.

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